Privacy Statement & Data Protection
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Tiverton Town Council Privacy Statement & Data Protection
DATA PROTECTION OFFICER
Tiverton Town Council’s Data Protection Officer is the Town Clerk - Kathy Atkinson. She can be contacted by email on townclerk@tivertontowncouncil.gov.uk, or by phone on 01884 253404 or by letter at The Town Hall, St Andrew Street, Tiverton, EX16 6PG.
Privacy Policy
This privacy policy sets out how we use and protect any information that you give us when you use this website or fill out any form from Tiverton Town Council.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHAT WE COLLECT
We may collect the following information:
Name and address
Payment information (collected securely by our payment processors)
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To process your order and obtain payment
Internal record keeping
We may use the information to improve our products and services.
HOW LONG DO WE KEEP THIS DATA?
We are required by law to keep your data for a minimum of six years from any transaction after which time your data will be securely archived
SECURITY
We are committed to ensuring that your information is secure and encrypted. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us on assistant@tivertontowncouncil.gov.uk.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
If you believe that we’ve misused your information in any way then you are able to raise a concern with the ICO by clicking here